Several situations can result in lost pictures: virus infections, hard drive failure, and accidental deletion. We can confidently state that in most situations we are able to recover precious pictures, music and data files using our tools-of-the-trade. However, NO company can guarantee that your lost pictures can be recovered. To ensure you never lose your pictures, be sure to save them to an external source such as CD, DVD, external hard drive, memory key, or cloud storage.
If your hard drive had been mechanically damaged due to a drop, water, or heat and thereby no longer readable, and thereby requires a forensic lab to attempt data recovery, we can coordinate this third-party service and assist in negotiation a fair price.