Combined, our staff has 45+ years experience in diagnostics, repair and tech support.

 

We believe in continued education and actively submerse ourselves in the forever changing world of technology.

Repair

Our Senior Technician possesses superior diagnostic skills to ensure the job is done right – the first time. He will be candid and honest with you regarding whether you should repair the computer or opt to purchase a new system, regardless of where you choose to shop.

Repair labor varies depending upon task to be performed and the location (our shop or your home/business). Please refer to our Pricing page for details.

Support

• Telephone Tech Support

FREE support is available for issues that can be resolved in under 5 minutes. More in-depth support is available by appointment – $15 per 15 minutes or portion thereof.

• In-shop Support

Dedicated tech support between you and our senior technician is available by appointment – $65 per hour – one hour minimum.

• Remote Assistance

By appointment – Our senior technician can solve most computer software configuration issues via remote access with a one-time use password you provide for this purpose only. You can watch everything the technician does from your home or office – $1 per minute – minimum $15 fee.

• Maintenance Agreement

Fees and services vary depending upon your needs. Please contact our office for a free quote.

• Informational Seminars

Every few months a new seminar will be announced on our website. Visit our Seminars page for more details.